Our Mission
Crossroads Family Services is dedicated to strengthening the Collin County Community by providing quality services for education, intervention, counseling and victim’s assistance.

History

The roots of this organization were initiated through a collaborative arrangement between the City of Plano Police Department and Neighborhood Youth Services (NYS). The goal of establishing this partnership was to create an alternative to juvenile probation, as well as, a comprehensive approach to addressing mental health issues coinciding with the need for educational and prevention services to both the youth and their families.

In early 1991, through a new partnership established with Dallas Challenge, Inc. and the City of Plano Police Department, the First Offender Program was developed and Youth Intervention Services of Plano started with several primary goals: providing first class, state of the art, First Offender program to the Plano Police department at a minimal cost to juvenile offenders; maintaining and improving coordination of Teen Court activities; and enhancing and increasing counseling referral services with the Police department.

Youth Intervention Services of Plano became independent from Dallas Challenge in October 1992, with a fully established board and an initial staff to address both clinical, as well as, daily administrative functions.

Since 1992, the organization has expanded to include a wide range of services that serve both youth offenders and victims of crime:

FIRST OFFENDER (1991) Provides a five-week, multi-family educational program offered to youth who are in trouble with the law for the first time. It requires attendance of the youth and a least one parent at all five sessions focusing on teen challenges, experiences, and family communication. Upon completion of the program, the offense may be cleared from the offender’s record. Return to top

COUNSELING (1991) Offers individual, family, child/adolescent, marital, and group counseling to both “at risk” youth and victims of crime. All services for Youth & their families and Victims of Crime are FREE. Return to top

VICTIM’S ASSISTANCE (1996) Counseling, referral, and assistance services for individuals and families impacted by crime. On call Crisis Response Team for Family Violence in Plano. Return to top

MINOR IN POSSESSION (MIP) (1997) Provides a six-hour Minor in Possession education program for youth who have received a citation. Successful completion of this program satisfies the court requirements for adjudication. Return to top

TOBACCO AWARENESS (1997) Provides an eight-hour psychoeducational program for adolescents cited by law enforcement for being in possession of tobacco. Successful completion of the program satisfies court requirements for adjudication. Return to top

CLINICAL INTERNSHIP/ PRACTICUM (2001) Provides intensive training and supervisory services to Volunteer counselors who have completed or are working on their Graduate degrees in Counseling or Psychology. In exchange for free weekly supervision, didactic presentations, and direct clinical experiences with clients, the counselors volunteer their services in the provision of counseling to our families at no cost. Return to top

BILINGUAL SERVICES (2002) Counselors provide a Bilingual First Offender class, free bilingual counseling to crime victims and “at risk” youth, and community education services to an our Hispanic clients. Return to top

In December 1999, the official name of the agency was changed to CROSSROADS FAMILY SERVICES in order to more accurately reflect the programs offered to the community, as well as, its mission:

Crossroads Family Services is dedicated to strengthening the Collin County Community by providing quality services for education, intervention, counseling and victim’s assistance.